Refund policy

At CHKNA, we accept return requests within 14 days of delivery.

Items must be unworn, unwashed, and unused, with their original tags attached. You’ll also need your order number or proof of purchase.

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. We recommend using a tracked shipping service.

If you receive a damaged, faulty, or incorrect item, contact us as soon as possible with your order number and photos so we can help resolve the issue.

Once we receive and inspect your return, we’ll let you know whether your refund has been approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to process the refund. If you haven’t received it, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws.