Shipping policy

At CHKNA, we aim to process and deliver your order as quickly as possible.

Order processing
Orders are processed within 3 business days, excluding weekends and public holidays. If your order is delayed, we’ll contact you using the details provided at checkout.

Shipping costs and delivery
Shipping charges are displayed at checkout before you place your order. Delivery usually takes 7-10 business days after dispatch, depending on your location. Delivery times are estimates and may be affected by courier delays, weather, or public holidays.

Delivery details
Please ensure your shipping address and contact information are correct when placing your order. If you notice an error, contact us as soon as possible. Address changes may not be possible after dispatch.

Shipping issues
If your order hasn’t arrived within the estimated delivery period, or arrives damaged, contact us at [customer service email] with your order number so we can help.